Privacy Policy
Effective Date: November 1, 2016
Last Updated: May 19th, 2026
Piney Mountain Bike Lounge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our lounge, use our services, or interact with us online or in person.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact information when you make a purchase, book a service, or sign up for events or newsletters.
• Transaction Information: Purchase history, rental records, and service details.
• Device & Usage Data: If you visit our website, we may collect data such as IP address, browser type, and browsing activity via cookies and similar technologies.

2. How We Use Your Information
We use your information to:

• Fulfill orders and provide services.
• Contact you with order updates, promotions, or important notices.
• Improve our services, website, and customer experience.
• Send newsletters or marketing communications (you can opt out anytime).

3. Sharing Your Information
We do not sell your personal information. We may share it only:

• With third-party service providers who help us operate our business (e.g., email platforms, payment processors).
• If required by law or to protect our legal rights.
• With your explicit consent.

All the above categories exclude SMS/text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CLICK HERE FOR PMBL'S SMS POLICY

4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

5. Contact Us
If you have any questions about this Privacy Policy, please contact:

Piney Mountain Bike Lounge
20 Piney Mountain Rd., Greenville, SC 29609        
[email protected]
864-603-2453
www.pineymtb.com